Agile and scrum in managing (criminal) investigations
Hello all, I have recently passed my PSM I and am reading as much as I can on Scrum and Agile. I manage a team of investigators, each having a caseload of approximately 17 cases (fraud related). I am looking for ways to employ the Agile methodology and/or Scrum framework in what we do. I am open to any ideas/thoughts from the group.
What outcomes are you hoping to achieve from agile practice? How would they differ from the outcomes being obtained now?
I can only give an opinion as I am not familiar with investigative work.
In general, I believe Scrum can be beneficial, if as a starting point one can construct a prioritized backlog with work (cases) or product items, and a self-managing team can pull items from this backlog. The two critical starting points, in my opinion, are a prioritized product backlog and a self-managing team. Once the above is in place, the Scrum framework—with its events and artifacts—can be implemented, allowing the process to evolve over time.
For Scrum to give value the items in the product backlog need to be prioritized, and the self-managing team takes responsibility for the backlog items they pull to work on as a team.